Frequently Asked Questions

Common questions from medical practices considering TKTech.

Does this work with Tebra/AdvancedMD/eClinicalWorks?

Yes, we integrate with any EHR that has a web interface or API.

Do I need new hardware?

No, we work with what you have. If needed, we can migrate to Zorin OS to extend hardware life.

How long until I see results?

Most practices see billing improvements within 30-60 days. Dashboard and automation tools are live within 2 weeks of onboarding.

Who do I call if something breaks?

Submit a ticket via the support portal or email [email protected]. 24/7 automated monitoring catches most issues before you notice them. Human support during business hours Mon-Thu 6am-1pm, Fri 6-11am EST.

What EHR systems do you support?

We've worked with Tebra, AdvancedMD, eClinicalWorks, NextGen, Athena, and others. If it runs in a browser, we can work with it.

Can I cancel anytime?

Yes. Month-to-month, 60 days notice, no penalty.

What happens to my data if I leave?

All your data is yours. We return everything in open formats during transition.