Last updated October 17, 2026

TKTech LLC (“TK Tech”) provides Huginn, the phone and texting system some medical practices use to text their patients. The texts come from your practice, which is responsible for them; we run the system they’re sent through. These terms apply to those messages.

What you’ll receive

Messages about your care with the practice: appointment reminders and confirmations, scheduling, follow-up on calls, office updates such as closures, and replies from office staff to messages you send. Texts are not used for health information such as test results; your practice will reach you another way for that. We don’t send marketing texts.

How often you hear from your practice varies, usually a few messages around each appointment.

How you agree to texts

You agree to receive texts when you give your mobile number to the practice and agree to be contacted by text, for example at check-in or on an intake form, or when you text the practice’s number yourself. Agreeing to texts is not a condition of getting care.

How to stop

Reply STOP to any message and that number will get no more texts from that practice. You’ll get one message confirming it. To start again, reply START. You can also ask the practice’s front desk.

Help

Reply HELP for help, call your practice, or email [email protected].

Rates and carriers

Message and data rates may apply, depending on your mobile plan. Carriers are not liable for delayed or undelivered messages.

Privacy

Mobile phone numbers and texting consent are never shared with third parties or affiliates for their marketing or promotional purposes. Text conversations are kept as part of the practice’s records, protected under HIPAA and the practice’s agreement with us. Please don’t text sensitive health details. See our privacy policy, and your practice’s own privacy notice.

Changes

We may update these terms; the date at the top shows the latest version.