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FM Family Medicine Practice
38
Faxes received today
31
Auto-sorted & filed
5
Needs staff review
2
Outbound failed — retrying
Halifax Health — Medical Records Demand Letter
6 pages · received 7:42 AM · from (386) 425-0000
AI summary: Records request follow-up re: Dorothy Franks (DOB 04/12/1958) — second notice, 10-day response window. Confidence: high.
Confidence: Med
Anthem BCBS EOB
3 pages · received 8:15 AM · from (800) 810-2583
AI summary: EOB for claim #48213 — patient Weiss, Harold. Paid $214.00, patient responsibility $42.10. Confidence: high, but no matching claim found in Tebra — flagged for manual match.
No claim match
Unknown Sender Unclassified
1 page · received 9:03 AM · from (352) 555-0117
AI summary: Low text confidence — image quality poor, possibly a handwritten referral note. Needs human read.
Low confidence
AdventHealth Cardiology Referral
4 pages · received 7:10 AM · filed to Robert Diaz's chart
✓ Filed
Quest Diagnostics Lab Result
2 pages · received 6:58 AM · filed to Angela Torres's chart
✓ Filed
UnitedHealthcare EOB
5 pages · received 6:41 AM · matched & posted to 4 claims
✓ Filed
Outbound Retry Queue
2 failed sends, auto-retrying
!
Referral packet → Dr. Patel (Endocrinology)
Failed 3x — line busy. Next retry in 12 min.
!
Records release → Halifax Health HIM
Failed 1x — no answer. Next retry in 40 min.
Payer & Vendor Contacts
Quick reference
Anthem BCBS — Provider Line
Claims & EOB inquiries
(800) 810-2583
UnitedHealthcare — Provider Svc
Claims & EOB inquiries
(877) 842-3210
Halifax Health — HIM Dept.
Records requests
(386) 425-0000
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